Frequently Asked Questions
Answers to the questions we hear most. Still stuck? Reach us on WhatsApp or Instagram.
What We Can and Cannot Ship
Check before you book. Anything in the middle column needs paperwork or approval first, so talk to us early. It saves your goods sitting at the port.
We Ship These
- Barrels and drums (e.g. 220L)
- Ghana Must Go bags and boxes
- Clothing, shoes and textiles
- Dried and packaged foodstuffs
- Household appliances (microwave, washing machine, fridge)
- Books, electronics and general household goods
Needs Approval First
- Furniture: requires a customs check before collection
- Medicines and supplements: require approval
- Cosmetics and toiletries: require approval
- Food that isn't dried or sealed: requires approval
- Batteries and flammables: must be declared in advance
We Cannot Ship
- Frozen poultry, meat and fresh perishables
- Used tyres
- Carpets
- Weapons, ammunition and explosives
- Illegal drugs and narcotics
- Counterfeit goods
This list is a guide, not the whole of customs law. If your item isn't listed, or you're not sure which column it belongs in, message us on WhatsApp before you book and we'll tell you straight.
