Frequently Asked Questions
Answers to the questions we hear most. Still stuck? Reach us on WhatsApp or Instagram.
What We Ship — and What We Can't
Check before you book. Anything in the middle column needs paperwork or approval first, so talk to us early — it saves your goods sitting at the port.
We Ship These
- Barrels and drums (e.g. 220L)
- Ghana Must Go bags and boxes
- Clothing, shoes and textiles
- Dried and packaged foodstuffs
- Household appliances (microwave, washing machine, fridge)
- Books, electronics and general household goods
Needs Approval First
- Furniture — requires a customs check before collection
- Medicines and supplements — require approval
- Cosmetics and toiletries — require approval
- Food that isn't dried or sealed — requires approval
- Batteries and flammables — must be declared in advance
We Cannot Ship
- Frozen poultry, meat and fresh perishables
- Used tyres
- Carpets
- Weapons, ammunition and explosives
- Illegal drugs and narcotics
- Counterfeit goods
This list is a guide, not the whole of customs law. If your item isn't listed — or you're not sure which column it belongs in — message us on WhatsApp before you book and we'll tell you straight.
